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Your transaction and payment information is processed directly by our payment providers with secure encryption according to strict banking standards. Your credit card information is sent directly to the bank and can only be read or viewed by your bank.

Once the order has been confirmed, we can no longer make any changes. However, you can cancel an order if it has not yet been processed.

Processing + Shipping can take up to a week excluding business days. If it has been more than a week and your order has no update, please email us at info@lanaethebrand.us ♡:)

Please message us within 48 hours of delivery.